These are stressful times with all the cancellations going on in our community and in our nation as a result of the COVID-19 outbreak.
We know many of you will be spending even more time in the building working from home as some offices close and we want to make sure that Ten Thousand provides the safest environment possible. Health professionals anticipate that COVID-19 will continue to be with us for some time with varying opinions as to severity and length.
We continue to monitor official news about the COVID-19 outbreak as well as the guidance offered by governmental agencies and healthcare professionals. Based on that guidance, we would like to remind you of certain common-sense practices that we should all be undertaking. In addition, we are going to implement the following building policies, all in an effort to prevent community transmission and ensure the safety and wellbeing of our community.
Please cover your mouth and nose with a tissue when coughing or sneezing and then put your used tissue in a waste basket. If you don’t have a tissue, cough or sneeze into your upper sleeve and not your hands. And in all cases, wash your hands after coughing or sneezing.
Wash your hands often with soap and water, especially after going to the bathroom, before eating and after coughing or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer.
Routinely clean all frequently touched surfaces in your apartment, such as your desk, phone, computer mouse and keyboard and doorknobs using cleaning agents that are usually used in these areas and follow the directions on the label.
We have increased the cleaning of key common areas, and please note that one advantage of our fob system is that you do not need to touch elevator buttons as in most other buildings, further reducing opportunities for disease transmission.
You should remain out of congregate settings, avoiding mass gatherings and maintain approximately six feet from others when possible.
If you start to feel sick or start to have any symptoms of COVID-19 (i.e., coughing, fever or breathing difficulties), you should be checked by your doctor, notify building management and otherwise stay in your apartment until you are free of such symptoms for at least 24 hours without the use of over-the-counter symptom-altering medicines and medically cleared by your doctor.
If you are diagnosed with COVID-19, you should either stay in your apartment or seek additional medical care (whichever your doctor recommends) and notify building management of such diagnosis.
You should visit the CDC website from time to time for up-to date information and other best practices.
Resident activities will be put on hold.
Common areas are for residents only. Guests and staff of residents will no longer be permitted in the common areas. Due to the unique challenges we face in sanitizing certain amenity spaces, at this time, we are closing the Sauna, Steam Rooms, Kid’s Room and Screening Room. We are keeping all other amenities open, but would suggest that residents use them on an as needed basis and strictly adhere to the common-sense practices above in order to be most mindful of the community. Please also note that we will on occasion, need to close some amenity areas in order to complete sanitization.
We are not accepting bookings for the Guest Suites and if you currently have a booking between now and August 1st, we unfortunately will need to cancel the reservation. Please let us know if we can assist with finding accommodations at a nearby hotel.
When using the fitness centers or fitness studios, you should use your own yoga/exercise mats and wipe down all equipment after using it. We encourage residents to feel free to remind neighbors about the rules.
Butlers will be wearing gloves and continue to deliver packages. If you wish to edit your permission to enter please feel free to do so by advising Reception by text or phone.
We will be changing the offerings at the breakfast buffet. These changes will include adding products that are in manufacturer sealed packaging that can be taken to-go and eliminating products that are most susceptible to contamination. We encourage residents to take their food to their own residence. Once again, the resident lounge is for residents only. Guests and staff of residents are not permitted in this amenity space. Please keep social distancing in mind while enjoying the lounge and make use of the sanitation station as needed.
We also want you to know that at this time we are not aware of any resident in the building that is either in self-isolation or has tested positive for COVID 19.
If you start to feel sick or start to have any symptoms of COVID 19 (i.e., coughing, fever or breathing difficulties), you should be checked by your doctor, notify building management and otherwise stay in your apartment until you are free of such symptoms for at least 24 hours without the use of over-the-counter symptom-altering medicines. Please also notify building management if you make a decision to self-quarantine.
As we emphasized at the beginning of this letter, we must all take care of each other and be vigilant good neighbors. We are going to do our part as we operate the building by reviewing and updating our building policies as the situation unfolds, and ask residents to do their part, and to be understanding, kind and considerate in this stressful time for our city and our country. We may find it necessary to make additional changes in the coming days and will keep resident advised of any necessary amenity closures.
Should you have any questions, please feel free to call us.